My sister had this experience, and I said, I'll post it on City-Data and see what they say: ================================================== ============== So I have a question. Yesterday I went to the train station where my mom works because I had a personal emergency and had to tell her something. I asked the teller/guy in the booth if he could tell me if my mom was present at the station (which I had asked the same question the day before to another worker and he told me exactly where she was) and he told me he wasn't going to give me any information. Meanwhile the whole time he's sitting in the booth, there is no line, he's texting on his phone and can't take 2 seconds to look at the log-in sheet and tell me if she was there. I then proceeded to tell him it was an emergency and I really needed to see my mother. He just told me to look for someone else to ask. I then got pretty upset and said 'thanks for being unhelpful' and this ******* had the balls to say 'you're welcome'.

I stepped to the side for a few minutes and was really pissed. I tried googling the train station number on my phone and couldn't find it either. Finally I got a hold of my brother who told me my mother was off that day. I live alone and didn't realize she was off. However I couldn't believe what just happened at this booth!

In addition to your right to file a complaint with MTA and its Agencies, you have the right to file a Title VI complaint with the U.S. Department of Transportation. MTA Bus Company Chief Officer, Special Investigations & System Security 3320 Hutchinson Avenue Bronx, NY 10475. Click here to learn more, and get a form to. Jun 12, 2017. Consumer complaints and reviews about MTA Bus in New York, New York. Extremely rude bus driver. Public Transportation & Taxi.

I went back to the guy asked for his name and he refused to give it to me and said they can only give ID numbers out. After that I noticed the number was on the window so I took my camera put and snapped a photo of it and said now I know who to report. All of a sudden I hear him say I'll help u find your mom and I just said no thanks I have what I need now and left.

My issue is this, I'm grateful it wasn't a life and death emergency, but what if it was? One of my brothers could have been in a accident or died and this guy refuses to help me or do anything at all while he's just typing away at his phone. Even if he didn't want to help me himself he could have provided me with a number or something. What I wanted to know from everyone is: Is this worth reporting or am I wasting my time? I'm wondering if there's any rule or protocol on case of emergencies.

I've never heard of a place or job that won't let you contact your mom when you say it's an emergency. He was rude as hell. Kind of makes me wonder if he has any family at all. Can someone help me figure this out?

I wouldn't want this to happen to anyone else and the thought of my emergency being worse and not being able to contact her makes me very uneasy. Texting and not stopping to look up and speak to an inquiry at the is something that I would report because the MTA is not paying someone to text, but to respond to customers, or whomever is at the window.

And, I don't care if he texts during slow times, but if someone appears at the window, the iPad, phone, whatever device needs to be put down and the customer engaged. Regarding finding your mother, I'd check on the policy with respect to finding a family member, but at minimum, the person in the booth can call another employee or a manager to put your sister in contact with your mother. Perhaps not directing her to your mother's work location at that moment, but getting a message to her to call your sister on her cell phone, or relay a message through the booth would be the considerate thing to do. It's standard procedure to call an office if there is an inquiry at reception in a corporate setting, whereby an assistant or the person requested can determine if they want to come to the front to receive a visitor; so the circumstances are a little different in this regard as the employee is not a receptionist, but they are a public face of information and customer service, and should be a bit more cordial and attentive to speaking with people at the window, not ignoring them in favor of their electronic device. She should drop it.

Also, it seems weird to me that she had personal emergencies two days in a row where she had to track her mother down at work. It makes me wonder if this is part of a larger pattern, and a pattern that the employer wouldn't be too happy with. Also she should consider that maybe the employee on the first emergency day was breaking the rules by telling her her mother's location. And lastly, when you say 'thank you.'

To someone in a sarcastic manner to try to make the point that they are being unhelpful to you, it should be absolutely no surprise that they have 'the balls' to say anything at all in reply, including 'you're welcome.' Generally, speaking sarcastically to people doesn't produce positive and kind replies. My sister had this experience, and I said, I'll post it on City-Data and see what they say: ================================================== ============== So I have a question. Yesterday I went to the train station where my mom works because I had a personal emergency and had to tell her something. Download Whatsapp Untuk Bb Offline Installer.

I asked the teller/guy in the booth if he could tell me if my mom was present at the station (which I had asked the same question the day before to another worker and he told me exactly where she was) and he told me he wasn't going to give me any information. Meanwhile the whole time he's sitting in the booth, there is no line, he's texting on his phone and can't take 2 seconds to look at the log-in sheet and tell me if she was there. I then proceeded to tell him it was an emergency and I really needed to see my mother. He just told me to look for someone else to ask.

I then got pretty upset and said 'thanks for being unhelpful' and this ******* had the balls to say 'you're welcome'. I stepped to the side for a few minutes and was really pissed. I tried googling the train station number on my phone and couldn't find it either. Finally I got a hold of my brother who told me my mother was off that day.

I live alone and didn't realize she was off. However I couldn't believe what just happened at this booth! I went back to the guy asked for his name and he refused to give it to me and said they can only give ID numbers out.

Unreal Engine Marketplace - Kubold Rifle Animset Pro there. After that I noticed the number was on the window so I took my camera put and snapped a photo of it and said now I know who to report. All of a sudden I hear him say I'll help u find your mom and I just said no thanks I have what I need now and left.

My issue is this, I'm grateful it wasn't a life and death emergency, but what if it was? One of my brothers could have been in a accident or died and this guy refuses to help me or do anything at all while he's just typing away at his phone. Even if he didn't want to help me himself he could have provided me with a number or something. What I wanted to know from everyone is: Is this worth reporting or am I wasting my time?

I'm wondering if there's any rule or protocol on case of emergencies. I've never heard of a place or job that won't let you contact your mom when you say it's an emergency. He was rude as hell. Kind of makes me wonder if he has any family at all. Can someone help me figure this out? I wouldn't want this to happen to anyone else and the thought of my emergency being worse and not being able to contact her makes me very uneasy.

Since your sister did this 2x in a row, do you think it might get your mother in trouble (for having relatives interfering with work) if she reported it? They might be like ' why doesn't she leave a message on her mother's cellphone?'

However, I do agree that the guy was unnecessarily rude. Seems a lot of the booth workers are rude and ruthless. It's the perfect position for a person who hates people. Behind bulletproof glass if they choose to be nasty.